Pays for itself by making research more productive
On average, our customers save 4 hours for every 5 participants by automating low-value research governance tasks
Β£50
Save 16%
Per month,
billed annually
Built for small teams who need to get started quickly
-
Up to 500 participants
-
Up to 3 team members
Includes:
-
1 panel and 25 custom fields
-
Study automation
- Scheduling
- Consent forms and NDAs
- Incentive management
-
Bulk email and participant CRM
-
Participant management with EU data residency and GDPR compliance
Continue with Team
14 day free trial
Β£150
Save 16%
Per month,
billed annually
For growing teams who need flexibility
-
Up to 2000 participants
-
Up to 10 team members
Everything in Team, plus:
-
Unlimited panels
-
50 custom fields
-
Multiple themes/logos
-
Additional seats available
-
Additional participants available
Continue with Team Plus
14 day free trial
Β£400
Per month,
billed annually (Β£400)
For organisations needing governance and control
-
Up to 5000 participants
-
Up to 20 team members
Everything in Team Plus, plus:
-
Invoiced/PO based payments
-
Single sign-on (SSO)
-
75+ custom fields
-
Unlimited languages
-
Advanced permissions & roles
Continue with Organisation
14 day free trial
Custom
Billed annually
For large organisations with bespoke needs
-
No participant limits
-
50+ seats
Everything in Organisation, plus:
-
Custom legal agreements
-
Custom security assessments
-
Custom SLAs
-
Onboarding services
-
Dedicated support
Book a call
Trials or pilots available
The platform User Research teams trust for ethical and efficient research
Core platform
Participants
-
TeamUp to 500
-
Team PlusUp to 2000
-
OrganisationUp to 5000
-
EnterpriseCustom
Seats
-
TeamUp to 3
-
Team PlusUp to 10 (Extra seats add-on available)
-
OrganisationUp to 20 (Extra seats add-on available)
-
Enterprise50+ seats Unlimited maximum
Projects
-
TeamUnlimited
-
Team PlusUnlimited
-
OrganisationUnlimited
-
EnterpriseUnlimited
Panels
-
Team1
-
Team PlusUnlimited
-
OrganisationUnlimited
-
EnterpriseUnlimited
Custom Fields
-
TeamUp to 25
-
Team PlusUp to 25
-
OrganisationUp to 50
-
EnterpriseUnlimited
Participant management
Participant database/CRM
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Participant profiles & history tracking
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Activity tracking & audit trails
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Communication tools (1:1 and bulk messaging)
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Tags & segmentation
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Panel building & Recruitment
Panel management
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Panel analytics and diversity tracking
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Self-service participant portal
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Profile enrichment and segmentation
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Contact rules to prevent over-contacting participants
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Import and merge existing participant data
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Broadcast messages to panel members
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Panel recruitment forms
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Screener surveys
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Research operations
Consent forms
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Workflows & automations
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
NDAs & agreements
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Custom branding
-
TeamSingle theme
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Template library
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Frictionless consent eSignatures
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Incentive tracking
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Scheduling automation
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Share links
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Custom domains
-
Team
-
Team Plus
-
Organisation
-
EnterpriseYes
Inclusive & Ethical research
True Informed consent
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Accessible Participant Experience
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Dyslexia mode
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Multilingual
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Compliance
The most powerful consent form builder
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Granular consent permissions
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Permission-level dashboard
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Consent-linked data management
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Dynamic Consent
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Audit trails
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
DSAR/FOI reporting
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Deletion reminders
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
GDPR & CCPA compliance
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Integrations
Calendly
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Zapier
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
API access
-
Team
-
Team Plus
-
Organisation
-
EnterpriseYes
Security & Governance
Data residency
-
TeamEU
-
Team PlusEU
-
OrganisationEU & USA
-
EnterpriseEU & USA
2 Factor Authentication
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Single Sign On (SSO)
-
Team
-
Team Plus
-
OrganisationYes
-
EnterpriseYes
Advanced permissions & roles
-
Team
-
Team Plus
-
OrganisationYes
-
EnterpriseYes
Admin
DPA
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Contract terms
-
TeamStandard
-
Team PlusStandard
-
OrganisationStandard
-
EnterpriseNegotiable
Invoice/PO based payments
-
Team
-
Team Plus
-
OrganisationYes
-
EnterpriseYes
Free collaborator users
-
Team
-
Team Plus
-
Organisation
-
EnterpriseYes
Custom security assessments
-
Team
-
Team Plus
-
Organisation
-
EnterpriseYes
Support
Help docs
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
In-app chat & email
-
TeamYes
-
Team PlusYes
-
OrganisationYes
-
EnterpriseYes
Custom onboarding
-
Team
-
Team Plus
-
OrganisationPaid add-on
-
EnterpriseYes
Dedicated Slack channel
-
Team
-
Team Plus
-
Organisation
-
EnterpriseYes
Dedicated Customer Success Manager
-
Team
-
Team Plus
-
Organisation
-
EnterpriseYes
Custom SLA
-
Team
-
Team Plus
-
Organisation
-
EnterpriseYes
|
Billing cycle
|
Team
Β£50
Save 16%
|
Team Plus
Β£150
Save 16%
|
Organisation
Β£400
|
Enterprise
Custom
|
|---|---|---|---|---|
|
Core platform
|
||||
| Participants | Up to 500 | Up to 2000 | Up to 5000 | Custom |
| Seats | Up to 3 | Up to 10 (Extra seats add-on available) | Up to 20 (Extra seats add-on available) | 50+ seats Unlimited maximum |
| Projects | Unlimited | Unlimited | Unlimited | Unlimited |
| Panels | 1 | Unlimited | Unlimited | Unlimited |
| Custom Fields | Up to 25 | Up to 25 | Up to 50 | Unlimited |
|
Participant management
|
||||
| Participant database/CRM | Yes | Yes | Yes | Yes |
| Participant profiles & history tracking | Yes | Yes | Yes | Yes |
| Activity tracking & audit trails | Yes | Yes | Yes | Yes |
| Communication tools (1:1 and bulk messaging) | Yes | Yes | Yes | Yes |
| Tags & segmentation | Yes | Yes | Yes | Yes |
|
Panel building & Recruitment
|
||||
| Panel management | Yes | Yes | Yes | Yes |
| Panel analytics and diversity tracking | Yes | Yes | Yes | Yes |
| Self-service participant portal | Yes | Yes | Yes | Yes |
| Profile enrichment and segmentation | Yes | Yes | Yes | Yes |
| Contact rules to prevent over-contacting participants | Yes | Yes | Yes | Yes |
| Import and merge existing participant data | Yes | Yes | Yes | Yes |
| Broadcast messages to panel members | Yes | Yes | Yes | Yes |
| Panel recruitment forms | Yes | Yes | Yes | Yes |
| Screener surveys | Yes | Yes | Yes | Yes |
|
Research operations
|
||||
| Consent forms | Yes | Yes | Yes | Yes |
| Workflows & automations | Yes | Yes | Yes | Yes |
| NDAs & agreements | Yes | Yes | Yes | Yes |
| Custom branding | Single theme | Yes | Yes | Yes |
| Template library | Yes | Yes | Yes | Yes |
| Frictionless consent eSignatures | Yes | Yes | Yes | Yes |
| Incentive tracking | Yes | Yes | Yes | Yes |
| Scheduling automation | Yes | Yes | Yes | Yes |
| Share links | Yes | Yes | Yes | Yes |
| Custom domains | Yes | |||
|
Inclusive & Ethical research
|
||||
| True Informed consent | Yes | Yes | Yes | Yes |
| Accessible Participant Experience | Yes | Yes | Yes | Yes |
| Dyslexia mode | Yes | Yes | Yes | Yes |
| Multilingual | Yes | Yes | Yes | Yes |
|
Compliance
|
||||
| The most powerful consent form builder | Yes | Yes | Yes | Yes |
| Granular consent permissions | Yes | Yes | Yes | Yes |
| Permission-level dashboard | Yes | Yes | Yes | Yes |
| Consent-linked data management | Yes | Yes | Yes | Yes |
| Dynamic Consent | Yes | Yes | Yes | Yes |
| Audit trails | Yes | Yes | Yes | Yes |
| DSAR/FOI reporting | Yes | Yes | Yes | Yes |
| Deletion reminders | Yes | Yes | Yes | Yes |
| GDPR & CCPA compliance | Yes | Yes | Yes | Yes |
|
Integrations
|
||||
| Calendly | Yes | Yes | Yes | Yes |
| Zapier | Yes | Yes | Yes | Yes |
| API access | Yes | |||
|
Security & Governance
|
||||
| Data residency | EU | EU | EU & USA | EU & USA |
| 2 Factor Authentication | Yes | Yes | Yes | Yes |
| Single Sign On (SSO) | Yes | Yes | ||
| Advanced permissions & roles | Yes | Yes | ||
|
Admin
|
||||
| DPA | Yes | Yes | Yes | Yes |
| Contract terms | Standard | Standard | Standard | Negotiable |
| Invoice/PO based payments | Yes | Yes | ||
| Free collaborator users | Yes | |||
| Custom security assessments | Yes | |||
|
Support
|
||||
| Help docs | Yes | Yes | Yes | Yes |
| In-app chat & email | Yes | Yes | Yes | Yes |
| Custom onboarding | Paid add-on | Yes | ||
| Dedicated Slack channel | Yes | |||
| Dedicated Customer Success Manager | Yes | |||
| Custom SLA | Yes | |||
How do I know which plan to choose?
- Start with your team size and panel size:
- Up to 3 team members and 500 panellists? Team
- Up to 10 team members and 2,000 panellists? Team Plus
- Up to 20 team members and 5,000 panellists? Organisation
- 50+ team members or no participant limits? Enterprise
- Additional team members and panellists are available as add-ons on Team Plus and above
- Need SSO or invoice-based payments? You'll need Organisation or above
- Need custom contracts, SLAs or anything requiring legal review? You'll need Enterprise
- Not sure? Book a call and we'll help you find the right fit
Is my data secure and where is it stored?
Yes. We use industry-standard cloud infrastructure with bank-grade encryption and two-factor authentication as standard. Data is stored in the EU by default, with an option for US-based storage. We are fully GDPR compliant, and data protection by design informs every decision. Your data stays your data.
What happens if I go over my usage limit?
You can either upgrade your plan or purchase additional blocks of participants or panellists. Add-ons are available on Team Plus and Organisation plans.
What if I need more than a 14-day trial, a pilot or structured onboarding?
All plans include a 14-day free trial, no credit card required. If you need more time, we're happy to extend it. For teams who want a more structured evaluation, our Research Ops Accelerator is a 6-week paid pilot programme where we set up a sandbox with your data, onboard your team and support you through to rollout. It's bundled with all enterprise agreements.
Can I pay by invoice?
Yes, on Organisation and Enterprise plans.
Can I change or cancel my subscription?
Yes to both. You can upgrade, downgrade or add extra team members and panellists at any point in your billing cycle. Monthly plans adjust at the end of the month. Annual plans are pro-rated so you only pay for what you use. No minimum contract. Cancel any time and keep access for the remaining duration.
When do we need to pay?
No credit card required upfront. You'll only be charged when you decide you're ready to continue after your trial.
Do you offer custom contracts or terms?
Yes. Enterprise plans support custom legal agreements, security assessments and SLAs. We're happy to complete security questionnaires. Standard plans come with ready-to-go terms of service.
“Getting consent is so important but can be an admin nightmare. We've found Participant Kit to be invaluable, it saves us time and allows our researchers to focus on doing the research.”